• Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor
• No Tablets
• Computer Type: PC compatible (no MACs)
• Minimum OS Version: Windows 10 (with all recent updates)
• Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors
• Minimum RAM: 4GB or greater
• Minimum Graphic Resolution: 1024×768
• Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)
• Monitor Size: 17 inches or larger
• Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)
• Internet Connection: DSL, cable, or fiber optic hardwired (no dial-up, satellite, or 4G wireless connections)
• Internet Speed: High Speed internet access, 10MBPS upload/download minimum
• Anti-virus Software: Must have a current compatible version installed
• USB Headset: PC headset, preferably with noise cancelling microphone, no wireless headsets